A subscriber to the scholarsportal list sent off a note to his CSA account rep about this; here are the responses:
I appreciate the frustration encountered when changes are made without
warning, and without context.
I have forwarded your note to the Product Manager (and am copying her on this reply), and she may contribute additional thinking … but the preliminary impetus for the change was the upcoming launch of the new Full-Text collections in Sociology and Political Science in partnership with Proquest.
We had started this naming convention with the Technology Research Database a couple of years ago, and many databases had CSA affixed in front of the database name. CSA’s catalogue, product listing and marketing literature already refer to these databases with CSA leading the database name, and this change was intended to provide uniformity on the platform itself.
The Scholar’s Portal implementation is a unique situation, worldwide, and perhaps we did not adequately consult OCUL members prior to the change. Hopefully we’ll see this as a learning opportunity, to ensure that communications flow more smoothly in advance of any future changes.
As a reminder, in the A to Z list, on your website, you can create multiple links directly to a single database, combination of databases, or subject group, through the use of login links. As a humble suggestion, you might consider maintaining a link to the old format name, which would help students locate the database without needing to be aware
of the name change.
If you agree that this might provide a reasonable solution, I’d be happy to walk you through the process, or to have someone from our support department work on it with you.
Otherwise, I’ll refer to [the product manager] for additional comments.
CSA has been part of the official name of CSA Sociological Abstracts, CSA
Social Services Abstracts, and CSA Linguistics and Language Behavior Abstracts since 1998, and CSA Worldwide Political Science Abstracts since it was created in 2000.
These are the names that are used on the corresponding print products, marketing materials, legal documents, etc. Somehow, and embarrassingly enough, the names were not standardized on our platform. This inconsistency became clear, as Stephen states, as we prepare to release an upgraded version of the databases in collaboration with ProQuest, and it simply had to be dealt with.
My apologies for not notifying OCUL of the change in advance and we’ll do our best to keep that in mind in future. We’re happy to have Stephen or one of our customer care team members assist with setting up links as described below, if you see that as a workable solution.
Thanks for your feedback and my apologies, again, for the inconvenience.